… I need healing.
A grassy plain with few trees…
April 15, 2009 · 1 Comment
This week, my mama, a guest and I decided to try out the new joint in town- Savanna Restaurant near Nairobi Hospital. I mean- it’s super snazzy, with a waterfall in the entrance, teak furniture with their logo emblazoned on the smooth, shiny tables, fabulous menus with thick paper that looks like a Japanese-born, Swedish-bred animator went crazy with the design, a logo that makes you wanna pinch yourself, a patio with leather armchairs… I mean- it was fabulous… Until the food came… and until I ventured forth into the unknown abyss that was awaiting me in the bathroom…
The food… well… sucks. I ordered a “Beef and Peanut Salad with Soya Sauce” which used such descriptive adjectives like smothered, grilled, slightly charred, fresh, crispy, moist, light, crunchy, tasty and delicious. Doesn’t that just make your taste buds tingle? Mine did. My mother ordered the “Mt. Kilimanjaro Soup” which contained all known vegetables to man- split peas, potatoes, carrots, celery, tomatoes, green peppers… yummo!
What I received- large pieces of wet lettuce, sliced carrots, whole, soggy peanuts and a side of sliced, cooked beef… with highly diluted soy sauce! My mama’s soup- whole semi-cooked veggies in salted water, with some oregano to add flavor.
To add insult to… well… injury, I ventured into the bathroom where I found electric blue liquid soap in a plastic cup, and a WC that hadn’t been flushed in a loooooooong while.
*yuck*
Plus- they don’t have a website, or a complaint system. It’s just as exciting as a grassy plain with few trees.
(*yuck*)(*yuck*)
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When your IT guys…
April 11, 2009 · Leave a Comment
… say things like “you weren’t supposed to be transferred to this department. Haki ['I swear'] I don’t know the phone number to our offices downtown…” your clients, or the potential ones, will run, and fast. I don’t care if I was transferred to you by mistake. Help me, or get me someone who can.
That was my first impression of Royal Media Services. (And why don’t they have a website anyway?)
Suggestion- take them through a customer service class, and directly relate their performance in the workplace to their paychecks. They’ll behave.
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The Writing Bug
April 8, 2009 · Leave a Comment
Since the writing bug finally lodged itself firmly in my… well… brain?, I’ve decided that I’ll be undertaking my most exhausting, yet fulfilling writing challenge yet- NaNoWriMo! (My first was this blog…)
NaNoWriMo is a really cool program/event/thing/challenge where you get to flex your writing muscles all in one month- November. The goal- write a 175-page, 50,000-word novel (fiction) by midnight November 30th each year. They have a rather cool history which I’ve reproduced here, for your viewing pleasure.
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YEAR ONE!
The very first NaNoWriMo took place in July, 1999, in the San Francisco Bay Area. That first year there were 21 of us, and our July noveling binge had little to do with any burning ambitions we might have harbored on the literary front. Nor did it reflect any hopes we had about tapping more fully into our creative selves. No, we wanted to write novels for the same dumb reasons twentysomethings start bands. Because we wanted to make noise. Because we didn’t have anything better to do. And because we thought that, as novelists, we would have an easier time getting dates than we did as non-novelists.
So sad. But so, so true.
The first year’s trials and tribulations are laid out in the introduction to No Plot? No Problem!, but the short version is that our novels, despite our questionable motives and pitiful experience, came out okay. Not great. But not horrible, either. And, more surprising than that, the writing process had been really, really fun.
Fun was something we hadn’t expected. Pain? Sure. Embarrassment? Yes. Crippling self-doubt followed by a quiet distancing of ourselves from the entire project? You bet.
But fun? Fun was a revelation. Novel-writing, we had discovered, was just like watching TV. You get a bunch of friends together, load up on caffeine and junk food, and stare at a glowing screen for a couple hours. And a story spins itself out in front of you.
I think the scene—full of smack-talk and muffin crumbs on our keyboards—would have rightly horrified professional writers. We had taken the cloistered, agonized novel-writing process and transformed it into something that was half literary marathon and half block party.
We called it noveling. And after the noveling ended on August 1, my sense of what was possible for myself, and those around me, was forever changed. If my friends and I could write passable novels in a month, I knew, anyone could do it.
Which is how the whole thing really got rolling.
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To get years 2 through 9, go here. To think about what it means to go through this relatively creative challenge, go here and get some of your questions answered.
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Ode de QuiiQuiix
April 6, 2009 · 1 Comment
A Birthday Workout for QuiiQuiix
Hike across green Ireland;
Bike the USA;
Backpack through New Zealand,
But don’t call it a day…
Do yoga in lovely Paris;
Jump rope in Katmandu;
Avoid Italian pasta,
(Well, maybe taste, but don’t you chew!)
Climb atop Mt. Everest;
Do aerobics on China’s Wall;
Lift weights on Mexican Beaches;
And honey, that’s not all…
Shake your booty with native dances
In Fiji and Bora Bora;
Move your body and exercise
Like you’ve never done befora.
Okay; that’s good; you’re finished;
Now you can take a break;
You’ve finally burned enough calories
To have your birthday cake!
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Happy Birthday Sis!
One day we’ll go to all those places, ama?
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Things are thick!
April 2, 2009 · Leave a Comment
When the going gets tough, and the tough go broke, a familiar Kenyan saying begins to crop up. You begin to hear CEO’s, managers, staff members and support staff saying “Ai! Manze things are thick!”
I’m in the thick of things right now, what with the demand for psychosocial servicese on a serious decline. (I work for a firm that provides behavioral counseling and psychosocial support to Africa). Many people are cutting back on extreneous spending, especially for items that are not needed.
So what would you do if your target market decreases their budget, cutting you out of the loop? Would you scale back- decrease spening, decrease costs, just do what you’ve always done, wait, pray? Or would you do the exact opposite?
Many employees right now are fighting to keep their jobs. How? By lying below the radar and not doing anything wrong. By sticking to the rules and not breaking any. By being constant, consistent and… well… employable. But this is also boring. Employers don’t like boring. In fact, the more boring you are, the higher your chances of getting retrenched.
It takes guts to go against the crowd. To provide a product or service with insane amounts of marketing and advertising when your peers would just look at you and wonder if the Sandman had been around your home recently. To finally pitch that project you’ve been scared to pitch because it’s just so crazy. But this is exactly what you should do.
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Just a reminder
March 30, 2009 · Leave a Comment
Today, 30 of the world’s best business schools will be in Nairobi. Sign up.
Yesterday was my brother’s birthday.
Today marks the 89th day of the year which means that we’re 24.384% of the way into 2009. Are you 24.384% of the way into reaching your goals this year?
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In the spirit of having a relaxing Easter Holiday…
March 27, 2009 · 2 Comments
I just got back from a meeting with my doctor (Dr. Somoya at the Nairobi Hospital Doctor’s Plaza). For those of you who don’t know, I’ve been having recurrent migraines for the past three or four months, and I didn’t really know what caused them until today.
She unpacked my life over the past three months and discovered (to my unbelief and astonishment) that I’m stressed. Actually, I’m more than stressed because it’s affecting my health and my relationships. My prescription was, and I quote, “Kangai- do what you like to do. Don’t do what you don’t like to do. Relax and stay in sleep more. Go to spa and have the massage. Go to place where you do the relax. Call your sweetest friend and tell them for coffee and talk. Do what you want to do…” (she’s a very cool Egyptian woman with a thick accent…)
I realized that there are quite a few triggers for my migraines, and top on the list is one combined group of idiots. Yes, ladies and gentlemen, idiots are the greatest cause my migraines. You know- those people who literally just decrease your own level of intelligence to the point where it rubs against the floor- causing migraines. Second on my list was the amount of work I have on my plate. She said I’m overworking myself. This is true, if you combine the fact that I’m in school 16 hours each week, I work 40 hours, and I run a business part-time. Which led to the third reason- I’m not spending enough time with my ’sweetest friend’, which tends to relax me quite a bit.
So, in the spirit of having a イースター休暇リラックス, I’ve decided to do what I want to do. Here’s my list of 10 things to do in April (after exams, of course), and if you don’t fall under trigger #1, you can join me.
- Spend time with my sweetest friend (ok- kinda limiting for those of you who wanted to join us…)
- Spend a day at the spa (I’ll get the costs and available dates and let you know) and get mah hrrr did; get a pedicrrrr and a manicrrr
- Do at least four FUN photo shoots with my cool buddies- Jimmie and Kepha (and maybe Eric if he promises to behave. He almost made it into trigger #1)
- Travel to Naivasha, Nanyuki or Nakuru with Andrew, Tiffo, Livi, the Boys in the Band and anyone else who wants to spend a weekend away from Nairobi
- Sleep in at least three times each week (I somehow can’t stay asleep after 6:00am)
- Complete my pet web project
- Completely idiot-free my life, or try to convert them to people who aren’t idiots
- Hang out with my very cool mentor
- Hit the gym… again…
- Hang out with Pastor Carol and Pastor M (if they’ll have me…)
And to help you relax too, here’s another stretch worth… well… stretching. (Plus it can be a really cool way to stretch and lay prostrate before the Lord…)

Place your lower body in a kneeling position. Slide your hands forward & draw your buttocks back to create a stretch in the upper torso. You can also perform this stretch standing with your hands against a wall.
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Storm the establishment and state your demands
March 26, 2009 · Leave a Comment
Pick up your torches and pitchforks!!!
For the past two days, a company in Nairobi has been experiencing a strike put up by their employees. And the senior management does not care, or even bother to show up for that matter. (Do they even know?)
Funny thing is that this is a mirror image of how many small, medium and up-coming companies operating in Kenya are treating their staff. Like throwaway objects placed there to bring in profit for the boss. (I know how it feels because I worked in one for six months, and waited for 24 months to receive my pay. The big BOOGERS!) I advise these very cool people to state their demands and stand by them until the management apologises for their nasty behaviour, and gives them what they want. If this doesn’t work, they can call upon one of my friends who’ll slap them silly because that’s what he likes to do…
So in cases like these, I call upon one of four experts to help me (and possibly you) understand what in the world is going on! In this case, Seth just seems to be the ticket. In “Purple Cow”, which I’m re-reading again, Seth talks about “What it means to be a marketer today”. It touches a little bit on design, which I blogged about a few days ago. This is an excerpt from the book, with full credit going to Seth Godin. The emphases in bold italics are mine.
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The fifth thing I learned working with Seth Godin
March 20, 2009 · 1 Comment
Be an expert at being remarkable (and make it a verb)!
In “Purple Cow”, Seth said that organizations should stop trying to be perfect, and start being remarkable. Most people have no idea what that means. Well, my Macbook’s thesaurus says that a remarkable thing is extraordinary, exceptional, amazing, astonishing, astounding, marvelous, wonderful, sensational, stunning, incredible, unbelievable, phenomenal, outstanding, momentous, out of the ordinary, unusual, uncommon, surprising, fantastic, terrific, tremendous, stupendous, awesome and wondrous. (It’s a remarkable machine…)
The coolest thing is that it’s cheaper, faster, and more profitable to be remarkable, than to work so hard to be perfect. Why? Because perfect is ordinary. And attaining perfection is out of reach. And it’s expensive, especially for your R&D department. Why? Because perfection is subjective. I know what the perfect car for me is. But that’s not your perfect car. I know what my perfect hair product is. But that won’t work for you. So how many companies out there are being perfect? Offering perfect customer service? Perfectly chilled mango juice? Perfect… well, everything… that to them is perfect, but to you is just another product or service? Well, most of them. So there you go- you’ve got your strategy already!
Dump your company’s perfect product or service in the bin and dig out the remarkable one that was dumped in there last year. Or last month, or even last week. Implement that remarkable strategy that you’ve been hoarding. Share your Big Hairy Audacious Ideas with the world.
Need some inspiration? Wanna be remarkable? Start thinking like a designer. Click here.
Happy reading!
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